Operations and scheduling
turning a 45-minute status meeting into a 20-minute check-in with auto-generated action items.
AI Workshift Program
You already own the software. We make it useful.
Microsoft 365 Copilot adoption for Perth and WA teams. On-site, role by role, on the work your team actually does.
On-site in Perth
90-day adoption program
role by role
governed, not just trained
measured at 30, 60 and 90 days
You are paying for it, and it is not working
Microsoft has sold more than 20 million paid Microsoft 365 Copilot seats. Independent surveys put weekly active use at 20 to 35 per cent of licensed seats.
Gartner found 60 per cent of organisations ran a pilot, but only 6 per cent scaled and 1 per cent completed an organisation-wide rollout. 72 per cent of IT leaders say employees cannot fit Copilot into their daily routines.
Your renewal is coming. The licence bill is the one number the CFO knows, and the usage reports are the one number nobody wants to open.
Why most Copilot training stops working in week three
Most Copilot training teaches features. People leave knowing Copilot can summarise an email, and not knowing when to use it, how to prompt it, or how it fits their actual week.
The result is a spike of experimentation in week one, then a return to old habits by week three. Training without follow-up peaks in the first two to three weeks and falls back.
This is not a people problem. It is a program design problem.
What we do instead: a 90-day adoption program
A program, not a course. Four phases, a governance gate before day 1, and measurement at 30, 60 and 90.
Before day 1
1. Seat-usage audit
a free, honest look at what you own, who has access, and where use is and is not happening. If usage is healthy, we say so and walk away.
Before day 1
2. Permission hygiene and governance
overshared SharePoint, Teams and OneDrive checked before anyone is turned loose. This is the gate.
Day 1
3. Launch day
90 minutes. Executive sponsor, a live demo on your real work, and 45 minutes of hands-on where everyone completes three real tasks.
Days 2 to 14
4. Role deep dives
60-minute sessions per role: operations, finance and payroll, HR and safety, sales and estimating, executive support. 20 minutes demo, 40 minutes hands-on, capped at about 25 people per session.
Days 15 to 30
5. Prompt sprint
daily 15-minute prompt challenges through Teams. This is the highest-ROI element, and it is never cut.
Days 31 to 90
6. Peer learning
a prompt library, a weekly wins thread, and champion office hours, so the program runs itself after we step back.
What we measure
We measure behaviour change, not attendance. Stated up front in the proposal:
Leading indicators
weekly activation rate, feature breadth across apps, prompt library contributions.
Lagging indicators
three or more active Copilot days per week, self-reported time saved, declining IT support tickets.
Red flags reported honestly
week-1 spike and week-3 collapse, usage concentrated in one app, champions repeating the same questions.
The role streams
Finance and payroll
drafting variance explanations from monthly results in Copilot for Excel.
HR and safety
drafting job descriptions and policy updates from source documents.
Sales and estimating
drafting prospect follow-ups from meeting notes and building proposal first drafts.
Executive support
summarising long email threads and preparing board packs.
Governance and permission hygiene, before anything else
Copilot can only be as safe as the information and permissions behind it. We assess access, ownership and approval points before an agent reaches production.
This is the section IT managers exhale at: the overshare risk, agent ownership, human approval points, and who is accountable when something goes out under the company name.
Microsoft FastTrack does not cover end-user training, adoption strategy or governance assessment. This is where we work.
Where Microsoft's free training fits
Microsoft gives you free self-paced learning paths, live instructor-led sessions and the Copilot Academy inside Viva Learning, and they are good. Do those for fundamentals, they cost nothing and they cover the basics well.
What they cannot do is sit in your finance team's actual month-end, look at what is overshared in your SharePoint, or tell you why 8 of your 40 licences have not been touched in a fortnight. That part is local, specific and hands-on.
Who runs it
Bela Inkster is an AI Architect who builds AI automation systems for businesses. He runs two businesses with AI systems doing real work day to day, and he is based in Mt Hawthorn, Perth.
The same person who runs AI Workshift and the AI Literacy program runs this. One practitioner, one bio, one standard.
Frequently asked questions
What does Microsoft 365 Copilot training cost in Perth?
It depends on format, group size, customisation and delivery. We scope it in a 15-minute chat after understanding your team and your goals, then give a written recommendation with a clear price. No calculator, no instant quote.
Is this the same as Microsoft Copilot Academy?
No. Microsoft's academy is free, self-paced and covers fundamentals. This is on-site, role-based, on your real work, with a governance gate and 90 days of measurement.
Do you come on site in Perth?
Yes. On-site across the Perth metro and regional WA. Remote is available for teams elsewhere.
How many people can be in a hands-on session?
About 25 maximum. Above that, hands-on becomes a lecture, and hands-on is the point.
Do we need our Copilot licences sorted before we start?
Licences need to be provisioned before launch day, verified the day before, not the morning of. We tell you exactly what to check.
What is a seat-usage audit?
A free, honest look at what you own, who has access, and where use is and is not happening, delivered as a short written opportunity map.
What happens if our SharePoint is overshared?
We flag it before anyone is turned loose. Permission hygiene is a stated gate before day 1, not an upsell.
How do you measure whether Copilot adoption worked?
Weekly activation, feature breadth, prompt library contributions, three or more active days per week, and declining support tickets. Reported at 30, 60 and 90 days.
What is the difference between a Copilot agent and a Power Automate flow?
An agent handles the judgement. A flow handles the steps. We combine Copilot Studio and Power Automate so the right work can move faster, with a person kept at the decision point.
Do you work outside Perth?
Our focus is Western Australia. We are not making national claims yet, we are building Perth and WA proof first.
Are you a Microsoft partner?
No. We are an independent provider. Copilot Academy is an independent seminar series and is neither affiliated with, nor authorized, sponsored, or approved by, Microsoft Corporation.
Let's have a quick chat
Fifteen minutes. We'll look at your licence position, where usage is and is not happening, and whether the 90-day program is worth your time. No deck, no pitch.
Book a free seat-usage auditOr get in touch directly: contact@aiworkshift.com.au. Perth-based, on-site across the metro area.